Privacy Policy

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Identification Information: Full name, email address, phone number, date of birth
• Academic Information: Educational background, course preferences, learning progress
• Payment Information: Billing address, transaction history, payment method details
• Technical Information: IP address, browser type, device information, usage data
• Communication Data: Messages, inquiries, and feedback you send to us

2.2 Automated Collection

We automatically collect certain information when you visit our website:

• Cookies and Tracking: We use cookies to enhance your browsing experience
• Usage Analytics: Page views, time spent, click patterns, and navigation paths
• Device Information: Operating system, browser version, screen resolution

2.3 Third-Party Information

We may receive information from third parties, such as:

• Payment processors (bKash, Nagad, etc.)
• Analytics providers (Google Analytics)
• Social media platforms (if you connect through them)

• Course Delivery: To provide access to courses, materials, and certifications
• Account Management: To create and maintain your student account
• Payment Processing: To process payments and prevent fraud
• Communication: To send course updates, announcements, and support responses
• Improvement: To enhance our courses, website, and services
• Security: To protect against unauthorized access and maintain security
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent)

We process your personal information based on the following legal grounds:

• Contractual Necessity: To fulfill our obligations under the enrollment agreement
• Legal Obligation: To comply with legal and regulatory requirements
• Legitimate Interests: To operate and improve our educational services
• Consent: For marketing communications and certain data processing activities

5.1 Service Providers

We may share your information with trusted third-party service providers:

• Payment processors for transaction handling
• Cloud hosting providers for data storage
• Email service providers for communications
• Analytics providers for website improvement

5.2 Legal Requirements

We may disclose your information when required by law:

• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• To prevent fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5.4 International Transfers

Your data may be processed in countries outside Bangladesh, but we ensure adequate protection through standard contractual clauses.

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with firewalls and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary:

• Active Accounts: While your account is active and for 3 years after inactivity
• Course Records: Permanently for certification verification purposes
• Financial Records: 7 years for accounting and tax compliance
• Marketing Data: Until you withdraw consent or opt-out
• Analytics Data: 26 months for website improvement purposes

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Personalize your learning experience
• Provide relevant advertisements (with consent)

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@megatechit.com
• Phone: +880 01307198676
• Address: MM Hossain Road, Samabay Market-3, 1st Floor, Kushtia.

If you have concerns about how we handle your personal information, you may file a complaint with the Bangladesh Data Protection Authority or other relevant regulatory body.